Displaying the most recent of 63 posts written by

craig

Strategy – more than a plan

Most small to moderate sized businesses have a plan, but few have a definable strategy. Which is somewhat like having a map without a destination in mind. Developing a strategy provides an over arching framework against which all business decisions, actions, culture, HR, marketing and client service is projected.

Is a Business Plan Enough?

Business plans are important tools for any owner, and in my role as a QIP practice surveyor I have seen many such plans – some brilliant and some in need of work. Not a lot of work, as most are pretty close to the mark and just need firmer time frames and outcome measures. But none […]

The Numbers That Count – what happens next?

EOFY – End of Financial Year – a time for checking how your practice is traveling. The one time per year (for most of us) when we take an interest in the financial numbers of our business. No longer a physical transfer, we deliver the electronic shoe box of invoices, bank statements, receipts, petty cash […]

The Dangerous New Person on the Team

You’ve done it. You have seen the need for more talent in your team. You have taken the bold step of advertising or letting people know you are hiring. You have screened, interviewed, interviewed again, worried, calculated, negotiated a remuneration package and agreed on a start date. All done. Except for the ticking time bomb […]

Men’s Health Tip for Health Professionals

Communication As a health professional there are two singularities when working with men that amuse and concern me. The first is their ability to understand all the good health messages (exercise, nutrition, sleep, etc) and the risks associated with non-compliance yet continue to engage in a fierce campaign of non-compliance. The second is their concept […]

Men’s Health Tip – Strong Posture

The only cost of improved posture is effort. The effort of working against gravity which continually drags you down into a lazy slouch. A slouch that can reduce your income, impair your health and change how people regard you. Strong posture is a tall but relaxed stance or seated position where your sternum (top of […]

Updated Dental Care – apologies to my children

Like most of us I was taught (and taught my kids) to brush their teeth after meals, at least twice per day. Apparently modern dental science has updated the optimal care and it is no longer necessary and possibly harmful to brush your teeth straight after eating. Here are new guidelines: Don’t brush your teeth […]

The Huddle

American sports utilise the Huddle extensively: the action is interrupted by meetings of the participants to review and implement strategy. For example, in basketball there is the time out and in American football the quarterback calls a huddle pretty much before every play. In golf the player and caddie huddle all over the course. The […]

Post Holiday Desk

How did you feel arriving back to your work desk after the holiday break? Did the sight of it fill you with excitement for a clean start for 2016? Or were you confronted by the unfinished work of last year? Client files waiting for discharge notes, letters to stakeholders, follow up calls, reports to insurers […]

5 Hints for Successfully Managing People

Human Resource Management evolved from personnel departments which were previously called common sense. However the gradual  disappearance of common sense from modern life has allowed a new professional body to arise who are experts in managing humans for improved performance. My experience working at the pointy end of sports science and medicine for twenty years […]